Oncor business hours are Monday - Friday, 8 a.m. to 5 p.m. (CST).
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RESOURCES FOR RETAIL ELECTRIC PROVIDERS
As the power delivery company in your retail area, Oncor provides easy access to information and resources you need to serve your customers.
LOG IN PORTALS
AGGREGATOR, BROKER AND CONSULTANT HISTORICAL USAGE PORTAL (ABC)
Thank you for partnering with Oncor to serve more than 13 million Texans. Find information to help you succeed here.
COMPETITIVE RETAILER INFORMATION PORTAL (CRIP)
Working collaboratively with competitive retailers is a priority at Oncor. Use this convenient portal to access the information and resources you need 24/7.
BUSINESS OPERATIONS
Oncor has been proudly serving Texas for more than a century. Here are important dates, numbers, hours, and codes to keep you in the know.
HOLIDAYS AND BUSINESS HOURS
| 2026 Business Holidays | |
| New Year's Day | Thursday, January 1 |
| Martin Luther King Jr. Day | Monday, January 19 |
| Good Friday | Friday, April 3 |
| Memorial Day | Monday, May 25 |
| Independence Day | Friday, July 3 |
| Labor Day | Monday, September 7 |
| Thanksgiving | Thursday, November 26 |
| Friday after Thanksgiving | Friday, November 27 |
| Christmas Eve Day | Thursday, December 24 |
| Christmas Day | Friday, December 25 |
| 2025 Business Holidays | |
| New Year's Day | Wednesday, January 1 |
| Martin Luther King Jr. Day | Monday, January 20 |
| Good Friday | Friday, April 18 |
| Memorial Day | Monday, May 26 |
| Independence Day | Friday, July 4 |
| Labor Day | Monday, September 1 |
| Thanksgiving | Thursday, November 27 |
| Friday after Thanksgiving | Friday, November 28 |
| Christmas Eve Day | Wednesday, December 24 |
| Christmas Day | Thursday, December 25 |
TARIFF AND RATE SCHEDULES
CLICK HERE
Oncor provides full transparency about our pricing, with various rates and schedules, including applicable riders.
CITY INSPECTION REQUIREMENTS
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Many cities, towns and counties in our service area require inspections before we can complete requested...
PRIORITY CODES
CLICK HERE
Priority codes are indicators used by Retail Electric Providers (REP) to designate the desired response...
METER READING SCHEDULES
Find comprehensive information about Oncor's meter reading schedules conveniently organized by month, date, day, and billing cycle.
REP TRAINING
To help ensure our working relationships with retail electric providers is productive and mutually beneficial, Oncor offers training specifically designed to help REPs navigate Oncor’s processes and procedures.
REP RESOURCES
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- Load Shed Information incl span.pdf
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- 565 KB
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- CRIP Chat Quick Reference Guide.pdf
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- 662 KB
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- EDI Transaction List.xlsx
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- 28 KB
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- application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
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- Multiplier.pdf
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- 228 KB
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- Competitive Retailer Resources.pdf
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- 110 KB
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- application/pdf
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- Common Transaction and Timelines TX SET FINAL 5-1-2023.pdf
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- 101 KB
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- application/pdf
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- Oncor Residential Rates Aug 2025.pdf
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- 373 KB
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- application/pdf
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