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  - Oncor works cooperatively with customers to ensure a safe and reliable interconnection of renewable energy sources to our system.
- Energy Efficiency
  - Find information on a variety of energy efficiency and renewable energy incentive programs offered by Oncor.
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- Contact Us - Outages
  - Report Outage
  - Call 888.313.4747
  - Available 24 hours a day/7 days a week
- Contact Us - Other
  - General Inquiries/Service Requests:
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  - Email contactcenter@oncor.com
  - (Monday-Friday, 8 AM-6 PM Central Time)
  - New Construction Assistance
- FAQs

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Is the Outage Map in real-time? Does Oncor automatically know when my power is out? How do I report power outage?

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Report Power Outage

View Outage Map

Download MyOncor Mobile App

Contact Oncor

Electric Service Guidelines

To Report Outage via text : Text “OUT” to 66267

To Receive MyOncor Alerts : Text “REG” to 66267

Contact Us - Outages
- Report Outage
- Call 888.313.4747
- Available 24 hours a day/7 days a week
Contact Us - Other
- General Inquiries/Service Requests:
- Call 888.313.6862
- Email contactcenter@oncor.com
- (Monday-Friday, 8 AM-6 PM Central Time)
- New Construction Assistance
Claims
- File a Claim
- Check Claim Status

Report Outage
Check Status
View Outage Map
Sign Up For MyOncor Alerts

ESPAÑOL

Search Oncor

Type your question or choose from the quick topics to view generative AI results from Search Oncor.

Most Searched Questions

Is the Outage Map in real-time? Does Oncor automatically know when my power is out? How do I report power outage?

Quick Links

Report Power Outage

View Outage Map

Download MyOncor Mobile App

Contact Oncor

Electric Service Guidelines

To Report Outage via text : Text “OUT” to 66267

To Receive MyOncor Alerts : Text “REG” to 66267

Residential
FOR BUSINESS
CONSTRUCTION & DEVELOPMENT
PARTNERS
SMART ENERGY
- Electric Vehicles
  - Learn about our ongoing commitment to innovative solutions and services that benefit millions of Texans.
- Renewables, Solar & More
  - Oncor works cooperatively with customers to ensure a safe and reliable interconnection of renewable energy sources to our system.
- Energy Efficiency
  - Find information on a variety of energy efficiency and renewable energy incentive programs offered by Oncor.
INVESTOR RELATIONS
ABOUT US
- What We Do
- Corporate Governance
- Join Us
  - Careers
- Media Center
  - The Wire
- Contact Us - Outages
  - Report Outage
  - Call 888.313.4747
  - Available 24 hours a day/7 days a week
- Contact Us - Other
  - General Inquiries/Service Requests:
  - Call 888.313.6862
  - Email contactcenter@oncor.com
  - (Monday-Friday, 8 AM-6 PM Central Time)
  - New Construction Assistance
- FAQs

Help

Contact Us - Outages
- Report Outage
- Call 888.313.4747
- Available 24 hours a day/7 days a week
Contact Us - Other
- General Inquiries/Service Requests:
- Call 888.313.6862
- Email contactcenter@oncor.com
- (Monday-Friday, 8 AM-6 PM Central Time)
- New Construction Assistance
Claims
- File a Claim
- Check Claim Status

OUTAGES AND WEATHER

Report Outage
Check Status
View Outage Map
Sign Up For MyOncor Alerts

ESPAÑOL

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LOCATION

Oncor Home
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If you cannot find your address, please email c3ncmc@oncor.com or call 1.888.222.8045.

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A PLAN REVIEW request has been submitted for . This request will be reviewed by field personnel. You will be contacted by a Project Manager within 3 business days to discuss your project and any next steps.

Disclaimer

Pruning trees near overhead electric lines (the pole-to-pole wires) is dangerous and should only be done by qualified professionals working under contract with Oncor. Our Vegetation Management team, including professional certified arborists, work in accordance with all applicable laws, regulations, and industry standards in order to support the safe and reliable delivery of electricity.

Please visit Oncor.com/Trees for more information on Oncor’s tree pruning practices and Frequently Asked Questions.

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