For immediate assistance with matters concerning an Oncor power space facility, contact our 24-hour call center at 888.313.4747. Please share this number with your field personnel and contractors working in Oncor service areas.

As an agent for the electric rate payers in Texas, Oncor must protect its assets while balancing the risks of allowing communications equipment on power poles. The goal of the Joint Use Management Group is to provide consistency so that all parties share accountability for actions that could negatively impact the safety and reliability of our electric distribution system, are treated fairly and equitably, and remit appropriate costs for make-ready.

Oncor is responsible for the management, design, construction, regulatory and legal compliance, and contractual oversight of all third-party communications and power space attachments on Oncor poles. We currently have over 250 license agreements with various telecommunication companies, school districts, universities, cities, municipalities, counties, government agencies and private parties. This represents approximately 1.5 million contacts on 2.4 million Oncor poles and 300,000 incumbent local exchange carrier (ILEC) joint use utility poles.

The document Electric Service Guidelines provides information and requirements related to delivery of electric service. Section 100.04.02 and Section 500.04 topics are specific to joint use management.

To request a license agreement for attachment to Oncor wood distribution poles, contact Karen Flewharty.

All applications for attachment to Oncor poles must be submitted to TechServ Consulting and Training, LTD, through the following link.

Any questions related to the permitting process or SPIDA training can be submitted via email to TechServ at spidasupport@techservltd.com.

To request a kmz map with pole ownership and location information, you must have an active Agreement with Oncor and send an email request with the following information to Karen Flewharty.
 

• One kmz file per city, showing outline for area of interest, may submit multiple kmz’s with one email request.
  
• If you’re a Licensee representative, the request must include confirmation from the Licensee that they authorize you to request this information from Oncor.