As the largest energy delivery company in Texas, Oncor is proud to work closely with retail electric providers (REPs), electric aggregators, brokers, consultants, and commercial consumers. Along with delivering smart, reliable electricity, count on us for responsive service and incentive programs to help you streamline your energy costs. We even help our commercial customers keep a keen eye on their energy usage by making consumption data available online.

• Customers with a standard advanced meter can retrieve their interval data at Smart Meter Texas.
• Customers with an interval data recorder (IDR) meter can access their interval data information from the IDR Meter Data Portal.

Contact the System Metering Group to:

• Install energy pulses
• Repair IDR meter
• Repair energy pulses

Efficiency yields great savings—especially when it comes to the way we use energy. By tracking the power factor (PF), Oncor can measure how efficiently electricity is being used. A higher PF benefits customers and utility companies because it reduces system losses related to the delivery of power and requires less system capacity to serve the same amount of load. In contrast, a lower PF increases current flow on the distribution system. A lower PF not only requires installation of additional facilities to serve the same amount of load, but it also creates an undesirable drop in voltage and increases system losses.

A tariff provision (5.5.5 power factor) allows for adjustments to billing demand if the PF is less than 95 percent. The PF adjusted rate is calculated by using the average PF occurring during the 15-minute peak kW interval of the monthly billing cycle. Billing adjustments occur after factoring in ratchets, transformer losses, etc.

All things being equal for customers affected by the power factor adjustment, a higher PF results in lower electric bills. The PF adjustment encourages customers to maintain a higher PF—which enhances Oncor's system capacity while also helping consumers reduce their electric bills.