NEWS RELEASE                                                        

For additional information, contact: Oncor Communications 877.426.1616

Storms with heavy rain and lightning on Saturday cause additional outages and delays

DALLAS, June 1, 2024 – Oncor teams continue working around the clock to restore power to the remaining customers impacted by storms this week. Storm related outages for homes and businesses that are capable of accepting power and were impacted by Tuesday’s storm are expected to be substantially complete by Sunday morning.

Customers who were impacted by a second wave of storms that followed on Thursday, Friday and Saturday and can receive power are expected to be complete by Sunday evening. 

A new system of storms on Saturday brought heavy rain, quarter-size hail, frequent lightning, flooding and winds in excess of 40 mph causing additional outages and delays in our restoration efforts.

Oncor also greatly appreciates the support of our mutual assistance partners and the continued understanding and patience of our customers, especially in the face of such devastating back-to-back storm impacts and extended outages. 

Customers without power are also asked to examine the meter base and weatherhead to their home or business to ensure they have not been damaged or pulled off. If that has occurred, customers need to contact an electrician to make necessary repairs before Oncor can restore power. In some cases, a permit from the city will also be required.      

Safety for our team members and customers remains our top priority. As homeowners and tree-trimming contractors continue the difficult work of clean-up and debris removal around their homes and businesses, Oncor urges everyone to put safety first and take extra precautions during this process.

· If you see a downed power line, leave the area and call 9-1-1.

· Do not attempt to trim, cut or remove trees or vegetation from your property if power lines are in the area. This work should be performed by certified professionals.

· Fallen trees and debris may conceal these lines or other hazards. You should always assume a downed or low-hanging power line is energized and stay away. Additionally, anything touching the power line, such as a tree branch, could also be electrified. Keep pets, children and others away from the area.