DALLAS (January 24, 2026) – Oncor continues to closely monitor and respond to initial impacts from the ongoing winter storm, which continues to bring below-freezing temperatures and a wintry mix of precipitation across our service area. More than 10,000 Oncor and contractor damage evaluators, lineworkers, tree trimming crew members and other restoration personnel have been positioned to assist efforts. 

These highly trained teams have been staged across Oncor’s service area and are responding to local outages as they occur, so long as weather conditions safely allow. As of 6:00 a.m. Saturday morning, approximately 7,000 customers are without power as the winter storm continues to move through Oncor’s service territory. While new outage events are likely as freezing rain and ice accumulation is expected to increase, restoration efforts will continue around the clock.

Damage evaluation is often the first step of the restoration process. Before our lineworkers can make repairs to restore power, damage evaluators must assess areas of high impact and check the condition of poles, wires, transformers and more to ensure the right teams and equipment will be assigned to each outage location. This work also helps more accurately determine an estimated time of restoration.

Ice accumulations continue to pose the greatest possible impact to electric service. These accumulations can weigh down tree limbs, causing them to significantly sag or break onto power lines. Slight variations in temperature can also create cycles of thawing and freezing, which can result in new or repeat outages.

Historically, vehicle accidents during severe winter weather contribute to an increase in power outages and damage to Oncor equipment. Even experienced drivers can lose control on ice, and stopping distances can increase by up to ten times, causing vehicles to slide without warning. Customers are urged to avoid unnecessary travel during ongoing hazardous winter conditions. For those who must travel, take extra precautions and review TXDOT’s Safety Guide for Winter Travel.

Safety for employees and the public remains Oncor’s number one priority. Please keep the following safety tips in mind:

• Stay weather aware, monitor local media and have multiple ways to receive severe weather alerts. Check on neighbors and elderly or vulnerable residents.
• Register for MyOncor Alerts by texting “REG” to 66267, download the MyOncor App and follow Oncor on Facebook and X. 
• If you see a downed power line, stay away, keep people and pets away and call 911 immediately. 
• Helpful individual and family resources are available on the TDEM Disaster Portal and road conditions can be checked at DriveTexas.org.
• To find warming centers opened and operated by local officials, visit tdem.texas.gov/warm. Locations and availability may change. For the latest information, please call 211 or check your city and county webpages.
• While prioritized during power restoration events, critical care designations do not guarantee an uninterrupted power supply, especially during severe weather. Customers who rely on electricity for life-saving medical devices should have a plan in case of power outages. Anyone experiencing an emergency event should call 911 immediately.
• If possible, bring pets inside during cold weather. If pets must be outside, ensure they have adequate shelter and access to non-frozen drinking water. Move other animals or livestock to sheltered areas and also make sure they have access to non-frozen drinking water.