What Personally Identifiable Information Do We Collect?
Registration may be required to access certain parts or Content of the Website or to receive certain Services via this Website. You may register with this Website (“Registration”). There is no cost for the Registration. As part of the registration, you will be asked to provide certain Personally Identifiable Information and other Information about yourself, such as your name, address, and/or e-mail address. You are solely responsible for maintaining and updating the Information in your Registration information. You agree to ensure that the Information, including, without limitation, your name, address and e-mail address, in your Registration is always current.
You may also be asked to select a user name or identification, such as a screen name or screen identification (each, a “User Name”) and a password (the “Password”). There may be specific requirements or conditions on the selection of the User Name and Password. To the extent applicable, you will be solely responsible for maintaining the confidentiality of the User Name, Password, and your account information and liable for any consequences of your sharing such with any third party.
Information Collected by Other Means or Media
In some situations, we may also collect Personally Identifiable Information and other Information about you through other means, directly or indirectly. For example, if you access this Website or any Services via your internet service provider (ISP) or wireless carrier or through another third party, we may collect Information directly from you or through the third party. In each of these cases, we will apply this policy to any Personally Identifiable Information.
How Do We Use, Disclose, and Share Information?
Non-Personally Identifiable Information
You agree that we may, from time to time, use, disclose, and share with third parties aggregate, non-Personally Identifiable Information to show general demographic and preference information among users of this Website.
Personally Identifiable Information
We use Personally Identifiable Information about you to deliver Services that you request, to keep you informed about changes affecting our Services or your account, to inform you of goods, Services or offers that may be of interest to you, and to improve and enhance this Website and Services. In order to operate the Website or deliver a Service, we may also share your Personally Identifiable Information with a service partner under protective conditions. If you provide us with Personally Identifiable Information, we will take all reasonable and appropriate steps to protect it from unauthorized disclosure.
If you opt in to receive e-mail from us, you can always opt out of future marketing messages by following the directions in each message to “unsubscribe.” However, if you choose to opt out of marketing messages, we reserve the right to contact you regarding your account status, technical support, product information, changes to account terms, and any other matter that might affect our Service to you.
Access to Your Information
If at any time you want to know exactly what personal information we hold about you or wish to change personal information that is inaccurate or out of date, please contact us at email@example.com and we will amend your record.
We will endeavor to take all steps deemed reasonable by us to protect your Personally Identifiable Information that we collect from unauthorized disclosure and to prevent possible security breaches in this Website, Services, and customer databases. Your information is stored on secure servers that are protected in controlled facilities. We require our employees and data processors to respect the confidentiality of any Personally Identifiable Information held by us. However, no web site, internet transmission, computer system, or wireless connection is completely secure. Consequently, we cannot guarantee and cannot give an absolute assurance that unauthorized access, hacking, data loss, or other breaches will never occur or that your Personally Identifiable Information will be secure at all times. Your use of this Website and Services is at your own risk. WE WILL NOT BE HELD RESPONSIBLE FOR EVENTS ARISING FROM UNAUTHORIZED ACCESS TO YOUR PERSONALLY IDENTIFIABLE INFORMATION.
We may use overseas facilities to process or back-up information. As a result, we may transfer and store your personal information in such overseas facilities. However, this does not change any of our commitments to safeguard your privacy.
We use appropriate commercially available anti-virus software to ensure that our Website does not contain or carry viruses. However, due to the rapidly developing nature of viruses and the Internet, we strongly recommend that you also employ anti-virus software when accessing our Website. ONCOR MAKES NO WARRANTY THAT THE WEBSITE OR ELECTRONIC CORRESPONDENCE IS FREE FROM SUCH VIRUSES.
Cookies and Related Technology
Hyperlinks To and From Other Sites
This Website may frame, and/or contain links to, other web sites. Other sites may also reference or link to this Website. We do not endorse or sponsor other web sites, are not responsible for the privacy practices or the content of other web sites, expressly disclaims any statements or assertions made on such web sites, and denies all liability associated with your use of, and the content on, such other sites.
Privacy Protection for Children Using the Internet
Although our Website contains some energy-related information that may be of educational interest to children, the Website and Services are not directed at children under the age of 13 and we do not seek to gather Personal Identifiable Information online from or about children under the age of 13. We recognize the sensitivity of Personally Identifiable Information concerning children under the age of 13 and therefore provide this special notice. We are committed to complying with all applicable laws and regulations regarding children, including the Children's Online Privacy Protection Act (“COPPA”). Except in limited circumstances allowed by COPPA, we will not knowingly collect, maintain, or disclose any Personally Identifiable Information from a child under the age of 13 without first obtaining consent from that child's parent or legal guardian. We encourage all children and young teens to always seek consent from their parents before providing any information about themselves or their household to anyone on the Internet. Similarly, we encourage parents and guardians to spend time online with their children to become familiar with the types of Content and Services available on this Website and the Internet generally.
If you are a parent or guardian who has discovered that your child under the age of 13 has submitted his or her Personally Identifiable Information without your permission or consent, we will make reasonable efforts to remove the Information from our active list, at your request. To request the removal of your child's information, please contact us at firstname.lastname@example.org and be sure to include in your message the User Name and Password and/or e-mail address that your child submitted.