Oncor knows that you need fast, easy access to submit requests and find forms you need to keep projects moving. Whether you have a commercial or residential request, the New Construction Management Center (NCMC) should be your first stop. Call 888-222-8045 or email NCMC at C3NCMC@oncor.com
There are four stages of construction in which builders can call for the most convenient installation of electric service laterals. The stage, listed by premise, is crucial to have on-hand when requesting new electric service from the NCMC.
Builders are encouraged to contact Oncor requesting temporary and permanent account numbers, known as Electric Service Identifier (ESI ID, pronounced "Easy ID") before calling a Retail Electric Provider for service initiation.
If you’re a home builder, be sure to download the Homebuilder Toolkit (.pdf), which leads you through the service request process, step-by-step.